How to import contacts
Go to CRM > Contacts and click Import in the top right corner.
Steps
- Click Import in the top right of the Contacts page
- Upload your CSV file (drag and drop or click to browse)
- Map the columns - sendifai will auto-detect common fields
- Review the preview and confirm the import
- Wait for the import to complete - you'll see a progress indicator
[!TIP] Your CSV needs at minimum a First Name and Email column. All other fields are optional.
CSV format
Your file should use UTF-8 encoding. Maximum 50,000 contacts per import.
| Column | Required | Notes |
|---|---|---|
| First Name | Yes | |
| Yes | Must be valid format | |
| Last Name | No | |
| Phone | No | Include country code e.g. +44 |
| Tags | No | Comma-separated |
[!WARNING] Remove duplicate email addresses before importing. Duplicates will be skipped automatically but they slow down the import.
After importing, your contacts will appear in the Contacts list and are immediately available for campaigns and segments.