Cookie Policy
Last updated: 22 February 2026
1. About This Policy
This Cookie Policy explains how Sendifai Limited ("Sendifai", "we", "us", "our") uses cookies and similar technologies on our website at www.sendifai.com ("Website") and our platform ("Platform").
This policy should be read alongside our Privacy Policy.
2. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently, remember your preferences, and provide usage information to website operators.
3. Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for the Website and Platform to function. They cannot be disabled without affecting core functionality.
| Cookie | Purpose | Duration |
|---|---|---|
| sb-access-token | Supabase authentication session | Session |
| sb-refresh-token | Supabase session refresh | 7 days |
| cookie_consent | Stores your cookie preferences | 1 year |
| __cf_bm | Cloudflare bot management | 30 minutes |
3.2 Functional Cookies
These cookies enable enhanced functionality and personalisation, such as remembering your settings.
| Cookie | Purpose | Duration |
|---|---|---|
| theme | Dark/light mode preference | 1 year |
| sidebar_state | Sidebar collapse preference | 1 year |
3.3 Analytics Cookies
These cookies help us understand how visitors interact with our Website by collecting information anonymously. We use privacy-respecting analytics.
| Cookie | Purpose | Duration |
|---|---|---|
| _vercel_insights | Vercel Web Analytics — anonymous page view and performance metrics | Session |
3.4 Third-Party Service Cookies
Some third-party services integrated into our Platform may set their own cookies:
| Service | Purpose | Privacy Policy |
|---|---|---|
| Stripe | Payment processing — fraud prevention and session management | stripe.com/privacy |
| Supabase | Authentication and session management | supabase.com/privacy |
We do not currently use advertising, remarketing, or social media tracking cookies. We do not use Google Analytics, Facebook Pixel, LinkedIn Insight Tag, or similar advertising trackers.
4. Email Tracking Technologies
Our Platform enables customers to track email campaign performance using:
- Tracking pixels — A small transparent image embedded in emails that records when an email is opened. This is a standard feature of email marketing platforms.
- Click tracking — Links in emails may be routed through our tracking servers to record clicks before redirecting to the destination URL.
Email tracking is configured by our customers as part of their campaigns. If you receive emails from a Sendifai customer and have questions about email tracking, please contact the sending organisation directly.
5. Managing Cookies
5.1 Cookie Preferences
You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect Website and Platform functionality.
5.2 Browser Settings
Most browsers allow you to control cookies through their settings:
- Chrome: Settings → Privacy and Security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions → Cookies and site data
5.3 Do Not Track
We respect Do Not Track (DNT) browser signals where technically feasible.
6. Changes to This Policy
We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
7. Contact Us
Sendifai Limited
Suite 111, 60 Tottenham Court Road, London, W1T 2EW, United Kingdom
- Email: legal@sendifai.com